Frequently Asked Questions

It only takes a few things to fully enjoy the experience:

• A large screen and speakers (optional, but ideal for sharing the action with the whole group)
• A smartphone or computer per team
• A stable Wi-Fi connection

Participants can also play using only their own cellphones or laptops if a large screen is not available.

The level is fairly challenging, encouraging teams to really put their heads together, but hints are available if needed. In addition, the puzzles are varied, and the difficulty level shifts slightly to maintain players’ interest and motivation. For players who enjoy fewer challenges, they can take a more active role in the photo challenge.

There is no participant limit for our corporate games! The number of teams therefore depends on how many participants join.

The results of each team are compiled in a scoreboard, presented as a ranking leaderboard for your organization.

To encourage active participation from everyone, players simply need to be divided into teams of 3 to 5 people. This setup ensures a good balance: everyone has the opportunity to contribute, interact, and have fun.

You can let participants form their own teams, or encourage them to meet new colleagues and collaborate by creating mixed, assigned teams.

Each activity lasts approximately 60 to 75 minutes.

• You can run it in one continuous session for a fully immersive experience
• Or with breaks, for example between courses during a meal or as part of a corporate event day

The activity can also be extended with the support of a trainer or facilitator of your choice, to further explore themes such as collaboration, recognition, diversity and inclusion, workload management, or any other topics relevant to your teams.

Each puzzle is timed. If a team is unable to solve it within the allotted time, the solution is automatically revealed to them. They can then continue the adventure and keep helping the protagonist move forward in the story. This way, all teams progress at a similar pace and reach the end of the experience together.

Your role is simple:

Even the instructions are provided in video format—you simply follow the flow.

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No, our activities are designed to be self-guided. The experience is fully guided from start to finish through our videos and clear instructions. However, if you would like personalized support, it is possible to add an Eureka Concept facilitator to your event.

Yes! Our activities may be eligible for funding, particularly under the “1% training law” subsidy (subject to your specific eligibility criteria).

Learn more about continuing education subsidies

Our experiences are designed to:

• Strengthen cohesion and collaboration
• Improve communication in a playful setting
• Create a positive and memorable experience for your teams
• Offer a shared moment of enjoyment that boosts motivation

Yes. We offer formats adapted to in-person, hybrid, and fully virtual settings. Your teams can therefore participate from anywhere, without geographical constraints.

Our activities are a perfect fit for:

• Team-building activities
• Office parties (e.g., Christmas parties)
• Gala events and recognition evenings
• HR or training days
• Or any other event where you want to energize your teams.

The game is recommended for players ages 10 and up, though younger children may play with adult supervision.

On average, allow between 60 and 75 minutes, depending on your pace and level of exploration.

The route is 1 km long, along walking paths that are easily accessible to everyone.

The game can accommodate groups of 2 to 5 people per adventure.

No, no specific equipment is required, apart from a smartphone with LTE connectivity. Please wear comfortable shoes and weather-appropriate clothing, as the game takes place outdoors.

The game takes place outdoors, on trails. Feel free to contact us to confirm accessibility based on your specific situation.

The game is available year-round. You can therefore take part in it in both summer and winter, and enjoy the beauty of each season while having fun and discovering the history of the pulp mill.

Of course! You can experience the adventure more than once, and even with different teams. However, since you will already be familiar with the game flow and the puzzles, the challenge may feel less exciting.

You book your adventure online here: (link to pulp mill landing page). Your reservation can be made in advance or directly on-site. Once your booking is confirmed, you will receive your access details by email.To begin the adventure, you must go to the Parc régional de la Rivière-du-Nord. The experience starts at the game’s welcome sign. You log in to your account, register your team, and enter the adventure. All that’s left is to solve puzzles, take on challenges, and enjoy an immersive experience blending history, humour, and discovery.

No, the game is self-guided. You will receive all the necessary instructions before starting and will be guided throughout the adventure via our app. If needed, you can contact the customer service team at Parc régional de la Rivière-du-Nord.

The game is timed. You have a set time limit to solve each puzzle and move from one stage to the next. For more competitive players, a timer also tracks your total adventure time.

Each puzzle is timed. If a team is unable to solve it within the allotted time, the solution is automatically revealed to them. They can then continue the adventure and keep helping the protagonist move forward in the story. This way, all teams progress at a similar pace and reach the end of the experience together.

The adventure route is clearly marked and identified throughout the park. However, at any time, you can contact the customer service team at Parc régional de la Rivière-du-Nord if needed.

Yes, the game is designed to encourage collaboration. You must form a team of 2 to 5 players and solve the puzzles together.

No. The game is played online, on the Eureka Concept web platform. It guides you throughout the adventure by providing step-by-step instructions, delivering the necessary clues, submitting puzzles, offering hints, and tracking your progress.

You need a smartphone that can access the internet via Wi-Fi. Please note, however, that once connected, you will no longer need an internet connection to solve the puzzles. In addition, the game will not use your mobile data.

Yes. At the moment, you need to be connected to a network (Wi-Fi or LTE) in order to experience the adventure.

Here are the prices for the Pulp Mill adventure:

• Adults (13 and older): $11
• Children (ages 10–12): $6
• Children under 10: Free

Yes. A reservation is required to experience The Forgotten Pulperie adventure. The process is very simple and is done entirely online. When you register, you select the time slot that suits you, and then you simply show up on-site at your chosen time

Please note that no refunds are offered in case of cancellation.

However, you can change your time slot and reschedule it for a more convenient time.

Reservations are made online through our website, with secure payment. If you book directly on-site at Parc régional de la Rivière-du-Nord, you will be redirected to our website to complete the registration and payment process.

In the event of a cancellation, no refunds are provided

However, you may modify your booking and select a new time slot that better suits you.

The game is designed to be safe. It is important to follow the instructions and stay vigilant, especially when moving along the trails.

Yes, except in extreme weather conditions. We recommend dressing appropriately and staying cautious.

At the end of your adventure, you will have access to your final score and will be able to compare it with that of other participating teams to get a sense of your performance.

However, it is important to remember that the main goal is enjoyment and discovery.

Of course! We encourage players to share their memories on social media. You can share your personalized comic strip, a souvenir from your adventure, or your own photos. We also invite you to share your feedback and impressions by completing our satisfaction survey, which will be sent to you by email after your adventure. We also encourage you to recommend the experience to your friends and family so they can enjoy this fun and educational adventure as well.